Terms of service
OVERVIEW
This website, olivialabel.com, is operated by Demi Group, trading as Olivia Label, registered in the Netherlands (Chamber of Commerce / KvK: 97105767). Throughout the site, the terms "we," "us," and "our" refer to Demi Group. We offer this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional policies referenced herein: our Privacy Policy, Shipping Policy, Refund Policy, and Payment Methods. Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. You can review the most current version at any time on this page.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You must not transmit any worms, viruses, or destructive code. A breach of any of the Terms may result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We strive to keep the information on this site accurate, complete, and current, but we are not responsible if information is occasionally inaccurate or incomplete. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We shall not be liable to you or any third party for any price change or service discontinuation. Price changes never affect orders that have already been placed.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website and in limited quantities. We have made every effort to display the colors and images of our products as accurately as possible; we cannot guarantee that your screen's display of any color will be accurate. We reserve the right to limit sales to any person or region on a case-by-case basis. Returns and refunds are governed by our Refund Policy; delivery is governed by our Shipping Policy.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order and may limit or cancel quantities purchased. You agree to provide current, complete, and accurate purchase and account information for all purchases. Accepted payment methods are listed on our Payment Methods page.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" without warranties or endorsements.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
SECTION 9 - USER COMMENTS AND FEEDBACK
If you send us submissions or creative ideas, you agree that we may edit, copy, publish, or otherwise use them in any medium at any time without restriction.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate, without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate intellectual property rights; (c) to upload viruses or malicious code; (d) to submit false or misleading information; (e) to interfere with the security features of the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. Nothing in these Terms limits or excludes any statutory rights you have as a consumer, including your rights under EU consumer protection law and your statutory rights in your country or state of residence.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold Demi Group harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remainder of the Terms shall remain valid and enforceable.
SECTION 16 - TERMINATION
Obligations and liabilities incurred prior to termination shall survive the termination of this agreement.
SECTION 17 - ENTIRE AGREEMENT; GOVERNING LAW
These Terms and any policies posted by us on this site constitute the entire agreement between you and us. These Terms are governed by the laws of the Netherlands. If you are a consumer, you additionally retain the protection of any mandatory consumer protection provisions of the law of your country or state of residence.
SECTION 18 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to us at:
Demi Group, trading as Olivia Label
Company number (KvK/CoC): 97105767, Netherlands
E-mail: support@olivialabel.com
Contact form: olivialabel.com/pages/support
Customer service: Monday to Friday, 9:00 AM – 5:00 PM (EST)
